Terms & Conditions

1. About us

• These Terms of Service govern all purchases made from On The Oche Darts through our website.

• “We”, “our” and “us” refer to On The Oche Darts, and “you” refers to the customer using our website.

• By placing an order, you agree to be bound by these Terms.

2. Using our website

• You agree to use the website only for lawful purposes and not to interfere with its security or operation.

• You must not attempt to gain unauthorised access to any part of the site or any related systems.

• We may suspend or restrict access to the website at any time for maintenance, updates or security reasons.

3. Products and pricing

• All products, descriptions and prices shown on the website are subject to availability and may change without notice.

• We try to ensure all product information and prices are accurate; however, errors may occasionally occur.

• If we discover an error in the price or description of a product you have ordered, we will contact you and give you the option to reconfirm or cancel your order.

4. Orders and contract

• When you place an order, you are making an offer to purchase products from us in accordance with these Terms.

• We will acknowledge receipt of your order by email, but this acknowledgement does not constitute acceptance.

• A binding contract is formed only when we dispatch the products and send you a dispatch confirmation.

5. Payment

• Payment must be made in full at the time of ordering, using the payment methods shown at checkout.

• Your payment details are processed securely by our chosen payment provider; we do not store full card details on our systems.

• We reserve the right to cancel any order if payment is not authorised or appears fraudulent.

6. Delivery

• Delivery options, timescales and charges will be shown at checkout and may vary depending on your location and the delivery method selected.

• Any delivery dates given are estimates and are not guaranteed, although we will always aim to deliver within a reasonable time.

• Risk of loss or damage to the products passes to you when the order is delivered to the address you provided.

7. Returns and cancellations

• Your rights to cancel and return orders are set out in our Returns Policy, which forms part of these Terms.

• By placing an order, you confirm that you have read and agree to the Returns Policy.

• Where products are returned in accordance with our Returns Policy, we will process refunds or exchanges as described there.

8. Faulty or misdescribed goods

• If a product is faulty, damaged or not as described, you may have rights to a repair, replacement or refund under UK consumer law.

• Please contact us promptly with details of the issue so we can assess and resolve it.

• Nothing in these Terms affects your statutory rights.

9. User accounts (if applicable)

• If you create an account, you are responsible for keeping your login details confidential and for all activity under your account.

• You must notify us immediately if you suspect any unauthorised use of your account.

• We may suspend or close accounts that are misused or used in breach of these Terms.

10. Intellectual property

• All content on the website, including logos, images, graphics, text and layout, is owned by or licensed to On The Oche Darts.

• You may not copy, reproduce, distribute or use any content from the website for commercial purposes without our prior written permission.

• You may print or download pages for your own personal, non‑commercial use only.

11. Liability

• We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence.

• We are not responsible for any loss of profit, loss of business, business interruption or loss of business opportunity.

• We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence or for fraud.

12. Third‑party links

• Our website may contain links to third‑party websites or services that are not under our control.

• We are not responsible for the content, privacy policies or practices of these third‑party sites.

• Following any third‑party link is at your own risk.

13. Privacy and data protection

• We will handle your personal data in accordance with our Privacy Policy, which sets out how we collect, use and protect your information.

• By using the website and placing an order, you agree to the processing of your data as described in the Privacy Policy.

• You are responsible for ensuring that the personal information you provide is accurate and up to date.

14. Changes to these Terms

• We may update these Terms from time to time, for example to reflect changes in the law or in how we do business.

• Updated Terms will apply from the date they are posted on the website and will not affect orders already placed and accepted.

• You should check this page regularly to make sure you are familiar with the current version.

15. Governing law and jurisdiction

• These Terms are governed by the laws of England and Wales.

• Any disputes arising in connection with these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.